Privacy Policy – Pro Clean 24

Version 1.0 – Last updated: [01-03-2025]

At Pro Clean 24, we value your privacy and are committed to protecting your personal data. In this privacy policy, we explain what data we collect, how and why we use it, and how we protect your information.

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1. Who we are

Pro Clean 24
Email: info@proclean24.es
Phone: +34 600 04 68 51
Location: Altea, Costa Blanca, Spain
 

2. What personal data do we collect?

We collect and process the personal data you provide to us, such as:

• Full name

• Email address

• Phone number

• Property address (if applicable)

• Any other information submitted via our contact or quote form
   

3. Why do we collect your data?

We use your data for the following purposes:

• To contact you regarding your inquiry

• To provide quotations or prepare agreements

• To carry out cleaning and key management services

• For invoicing and administrative purposes

• To inform you of updates or changes to our services
   

4. Data retention

We do not store your data longer than necessary. Personal data is retained for as long as required to deliver the agreed service or to comply with legal obligations.
 

5. Data sharing

We do not sell or share your data with third parties, unless it is strictly necessary for service delivery or required by law.
 

6. Cookies

Our website may use cookies for functionality and analytics. You can manage or disable cookies in your browser settings.
 

7. Data security

We take appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, or unlawful processing. Your data is stored on secure servers.
 

8. Your rights

Under GDPR, you have the right to:

• Access your personal data

• Correct or delete your data

• Limit the processing of your data

• Object to the processing of your data

• Request the transfer of your data (data portability)
   

You may submit a request by emailing info@proclean24.es. We will respond within 30 days.
 

9. Complaints

​If you have concerns about how we handle your data, you can contact us directly via the details above. You also have the right to file a complaint with the Spanish Data Protection Authority (AEPD – Agencia Española de Protección de Datos).