Question 1

1. What cleaning services do you offer?

Accepted Answer

We offer a wide range of services including domestic cleaning, holiday rental cleaning, office cleaning, deep cleaning, window cleaning and more. Do you have specific wishes? Let us know, we are happy to think along with you!

Question 2

2. Are you available for one-off cleaning jobs?

Accepted Answer

Yes, we offer both one-off and regular cleaning services. Whether you need a one-off deep clean or a weekly clean, we are here for you.

Question 3

3. Do you work with environmentally friendly cleaning products?

Accepted Answer

Yes, we attach great importance to sustainability and, where possible, use environmentally friendly cleaning products that are safe for people, animals and the environment.

Question 4

4. In which regions do you offer services?

Accepted Answer

We are based in Altea and serve the entire Costa Blanca including Benidorm, Calpe, Moraira and surrounding areas. Please contact us if you would like to know if we operate in your area.

Question 5

5. How can I request a quote?

Accepted Answer

Requesting a quote is easy! Contact us via our contact form, send an email to info@proclean24.com or call us at +34 [your phone number]. We will provide a quick response and a customized quote.

Question 6

6. How are the cleaning costs calculated?

Accepted Answer

Our costs depend on the type of service, the size of the work and the frequency of the cleaning. During a free intake we discuss your wishes and make a customized quote.

Question 7

7. Do you also offer emergency services?

Accepted Answer

Yes, we understand that sometimes an urgent job is needed. Contact us as soon as possible, and we will see how we can help you.

Question 8

8. Do I need to arrange cleaning products or equipment myself?

Accepted Answer

No, we bring all necessary cleaning supplies and equipment. If you have specific preferences, you can discuss this with us.

Question 9

9. How can I cancel or reschedule an appointment?

Accepted Answer

You can cancel or reschedule an appointment by contacting us at least 24 hours in advance by email or phone. This way we can adjust our planning accordingly.

Question 10

10. What if I am not satisfied with the cleaning?

Accepted Answer

Your satisfaction is our priority. If you are not completely satisfied, please contact us immediately. We will get back to you as soon as possible to resolve the issue.

+34 600 04 68 51

frequently asked questions

Want to know more or have another question? Feel free to contact us – we are happy to help you!

+34 600 04 68 51

​frequently asked questions

​Want to know more or have another question? Feel free to contact us – we are happy to help you!

frequently asked questions

Want to know more or have another question? Feel free to contact us – we are happy to help you!